Beyer Appliance Service

If I could give negative stars to Beyer Appliance Service, I would. American Home Shield assigned Beyer Appliance Service to repair my refrigerator. The first visit was on June 8, and my refrigerator wasn't finally repaired until July 20—42 days later. The technician misdiagnosed the problem, ordered the wrong parts, and replaced a part that wasn't even causing the issue. Worse yet, after that repair, the refrigerator actually became worse—it started heating instead of cooling. I was fortunate enough to wake up in the middle of the night and discover how hot it had become. I immediately unplugged it because I was genuinely concerned about the safety risk. Had I not woken up, I don't know what could have happened. Zero Respect for Your Time: Beyer Appliances repeatedly gave useless 4-hour service windows, consistently showing up in last hour wasting 4 to 5 hours of work time for every single pointless visit. After multiple appointments, we were still left without a working refrigerator. After 42 days, countless phone calls to American Home Shield, and multiple Beyer technician visits, the refrigerator was finally repaired. A repair that should have taken days turned into a six-week ordeal because of an incorrect diagnosis, incorrect parts, repeated visits, and poor scheduling. My experience showed Beyers masterclass in incompetence and no respect for the customer's time. If you're assigned Beyer Appliance Service through your home warranty, be prepared for delays, repeated appointments, wasted time, and a repair process that may take far longer than it should.

Beyer is the best! Their service is amazing; their team is amazing. Dan and Fezz worked through my Fridge problems, and resolved them. They know what they are doing, and what needed to be done to fix the issue. Dan is the owner; he rolled up his sleeves and worked with Fezz to get the job done. I was really impressed with how knowledgeable Dan is. I have Fidelity Home Warranty and have used them in the past. I always insist on getting them assigned for my service needs. This time around, they took their service to a new level! I really cannot say enough good things about their totally out of the world service. The admin staff are very easy to work with; Trinidad is a great guy. All in all, they are just SUPERB.

Really nice guy. Knew what he was doing and was fast

Brian is the best. I had a dryer issue that Brian would not give up on. He solved the problem and its running great. Any home warranty is only as good as its contractors. Thanks again Brian. You service is a rare commodity these days.

Every member of the Beyer team Angelia, Crystal, Jessica and Kiley did an amazing job getting my refrigerator operating.